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The Training Audit
An independent
review of your Training Activities
Can you answer these questions
about training in your company?
- Are
your training programs effective?
- Can
anyone really tell who is trained and who is not trained?
- Are
all employees's certifications up to date?
- Can
you track the training and print reports of training status?
- Is
Training pulling its weight in your organization?
- Is
your training customer focused?
- Will
your training activities help you react to quickly changing market conditions?
- How
much do you REALLY spend on training.
In today's
chaotic and unforgiving marketplace you need to know that the training
activities in your company are helping to support the achievement of the
corporate goals. In today's regulatory environment you need to make sure
that all employees are properly trained and that you can support the training
activities with adequate records. The Training Audit will give you the
information you must have to make informed training, product support,
personnel and compliance decisions as you maneuver the company towards
higher levels of productivity and customer satisfaction.
What is the Training Audit?
The Training Audit is an independent
review of selected training activities within your company. The scope
of the Training audit can range from a focused review of course development
procedures, instructional techniques or OJT Training Activities to a thorough
investigation of all of the separate training activities with an organization.
The audit can involve:
- Technical
Training
- OJT
Training and management
- Sales,
Management, Quality and other training activities
- New
Hire Training and Supervisory Training
- Manufacturing
Training
The Training Audit can Examine:
Company
Training Philosophy
Training
Budgeting Process
Dollar
Amounts and allocation of funds
Involvement
of the Training Staff
Training Management
Organization
of the training groups
Communications
within the company with the training personnel
Training Staff
Background
and Qualifications
Organization;
Professional Affiliations
Preparation
time for classroom and OJT trainers
Facility
Classrooms/Conference
rooms, on the floor facilities for OJT trainers
Computer
Learning Facilities, hardware and software
A/V
facilities and equipment
Curriculum
Needs
analysis procedures
Course
development procedures
Evaluation
strategies, checklist development
Training/Course Delivery
Instructor
training and selection
Training
aids/visual aids/equipment
Training Support
Registration
of students
Tracking
of the training activities
Materials
development, duplication and distribution
OJT
checklist duplication and distribution
Interaction with other departments
Relationship with subject matter
experts
Relationship with manufacturing
supervisors for OJT Trainers
Training procedures/OJT Training
procedures
How Do We Perform the Audit?
Audits are performed in two
Phases:
1) First a short visit to the
client and the facility where the scope and objectives of the audit are
determined. After this visit a proposal is submitted.
2) After the proposal is accepted, we interview managers, instructors,
trainers, the training staff and other in the company involved in training.
We review materials, checklists, procedures and will sit in on classes,
observe OJT training and talk to other departments served by training.
What are the results?
As with any audit, we will
provide to you a written assessment of the health of your training activities.
We can also assess the degree to which the training needs of your customers/company
are being met, and supply specific recommendations for improvements.
You may also use the audit as a blueprint for management action or as
a catalyst for review and discussion among the trainers while evaluating
their activities.
We would be please to discuss
the possibilities of performing a Training Audit for your organization,
please contact us for additional information.
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